Frequently Asked Questions

HOW DOES UNIQUELYME WORK?

UniquelyMe powers women through a straightforward three-step process with the tools and medical expertise to restore their hormonal balance.

  • First, you complete an easy at-home lab test to measure your hormone levels, along with a thorough health profile that details your medical history and symptoms.
  • Second, you participate in a virtual consultation with a clinician who will develop a personalized treatment plan tailored to your specific needs.
  • Finally, our SmartHRT portal supports your ongoing care by managing custom prescriptions and tracking your symptoms, ensuring a seamless and effective approach to your hormonal health.

With UniquelyMe, you have the guidance and resources necessary for a successful journey toward balance and well-being.


WHAT MAKES UNIQUELYME DIFFERENT?

UniquelyMe stands out through its commitment to a comprehensive, evidence-based approach to women's health. Our method begins with thorough hormone testing to measure your hormone levels accurately to go beyond simply addressing symptoms. By integrating lab results with expert insights from medical providers with MySpecialtyDoc, we provide personalized care, offering tailored bioidentical hormone replacement therapy (BHRT) specifically designed to promote your optimal wellness.

Our approach ensures you receive the right support for your unique needs, empowering you to navigate your hormonal health confidently and effectively. At UniquelyMe, your well-being is at the heart of everything we do.


WHAT KINDS OF CARE DOES UNIQUELYME PROVIDE?

UniquelyMe specializes in managing menopause and perimenopause through a holistic approach to hormonal health. We offer personalized treatment plans that may include customized Bioidentical Hormone Replacement Therapy (BHRT), lifestyle modifications and dietary change recommendations, and the integration of natural supplements. These plans are advised and monitored by our functional medicine partner, MySpecialtyDoc, ensuring that you receive comprehensive care tailored to your unique needs and supporting your journey toward optimal health and well-being during this significant life transition.


IS MY ACCOUNT PRIVATE?

Your account is protected by a secure, HIPAA-compliant technology stack that implements the latest security measures to safeguard your personal and health information, ensuring that your privacy is maintained throughout your UniquelyMe experience.


WHAT IS MYSPECIALTYDOC? WHO PROVIDES CARE WITH MYSPECIALTYDOC?

MySpecialtyDoc is our trusted medical provider partner network consisting of expert clinicians who specialize in hormone balancing. These dedicated healthcare providers, led by Dr. Lucia Mireles-Chavez, are committed to delivering personalized assessments and treatments that effectively address both perimenopausal and menopausal symptoms.

Unlike traditional doctors who may focus primarily on managing specific symptoms, our hormone expert clinicians take a comprehensive approach. They assess your unique hormonal landscape and develop tailored interventions, including bioidentical hormone replacement therapy, to restore balance and enhance your overall well-being.

With MySpecialtyDoc, you can feel assured that you are receiving care that is both informed by science and attuned to your individual needs.


WHAT CAN I EXPECT IN A VIRTUAL CONSULTATION WITH MYSPECIALTYDOC?

In a virtual consultation with MySpecialtyDoc, you can expect a comprehensive and supportive experience focused on your unique hormonal health.

Before your appointment, it's essential to test your hormone levels, as this required step is critical to understand your individual needs. Additionally, you will complete a health profile of your health history and current symptoms. This information allows our hormone balance practitioners to gain valuable insights into your situation, paving the way for a personalized therapy plan tailored to your specific needs and health circumstances.

During the consultation, the MySpecialtyDoc provider will discuss your results with you, address any of your concerns, and collaborate on the best strategies to help restore your hormonal balance. They will provide you with a detailed treatment plan, along with appropriate prescriptions that you can conveniently order through your UniquelyMe account.


HOW DO I KNOW IF I NEED HORMONE REPLACEMENT THERAPY?

Determining whether you need hormone replacement therapy (HRT) involves a thorough and personalized assessment of your symptoms, medical history, and precise lab testing. This comprehensive approach allows us to evaluate if bioidentical hormone replacement therapy (BHRT) or other interventions are appropriate for addressing your hormonal imbalances.

BHRT can be particularly beneficial for individuals with low hormone levels, such as women experiencing menopause. However, the decision to pursue treatment is highly individualized and considers the severity of symptoms and your unique circumstances. It’s essential to consult with an experienced hormone balance practitioner who can guide you through this process.

Additionally, it’s worth noting that BHRT may also offer potential benefits for conditions beyond menopause, including hormone imbalances, thyroid disorders, and adrenal dysfunction. Your medical provider will work with you to determine the most suitable options tailored to your specific health needs. Rest assured, you are not alone on this journey; we’re here to support you in making informed decisions about your hormonal health.


WHAT IS SMARTHRTTM?

SmartHRT™ is our innovative digital solution designed to empower you in managing your hormonal health. By combining personalized Bioidentical Hormone Replacement Therapy (BHRT) with structured monitoring and ongoing support through our user-friendly portal, Smart HRT ensures that you receive safe and effective symptom relief tailored to your unique needs.

The MySpecialtyDoc provider determines the optimal dosage of bioidentical hormones specifically for you by considering various factors, including your symptoms, hormone levels, and how you respond to treatment. This personalized approach allows for adjustments that enhance the effectiveness of your therapy, helping you achieve better hormonal balance and overall well-being. With SmartHRT™, you're not just receiving treatment; you're engaging in a supportive journey towards health, ensuring that your wellness is prioritized at every step.


WHAT KIND OF MEDICATIONS MAY BE PRESCRIBED?

We offer a comprehensive range of treatment options that include both Bioidentical Hormone Replacement Therapy (BHRT) and FDA-approved traditional medications. BHRT utilizes hormones that are structurally identical to those naturally produced by your body, ensuring that your treatment aligns closely with your unique biological makeup for optimal effectiveness. These medications are sourced from certified compounding pharmacies and are tailored specifically to fit your individual hormone levels and needs.

When advised or preferred by the MySpecialtyDoc medical provider to address your specific clinical needs, custom BHRT prescriptions are prepared using FDA-certified ingredients, ensuring both safety and efficacy in your treatment.

Functional medicine experts often favor bioidentical hormone replacement therapy over traditional hormone replacement therapy because of its perceived safety and effectiveness. BHRT provides a personalized approach that addresses not just the symptoms but also the underlying hormonal imbalances, helping to restore balance within your body. This thoughtful combination of therapies supports your overall health and enhances your well-being, making it a preferred choice for many practitioners dedicated to personalized care.


HOW LONG DOES IT TAKE? WHEN WILL I START TO FEEL BETTER?

The timeline for noticing improvements in hormonal health can vary from person to person, typically spanning weeks to a few months. Many women experience relief from symptoms, such as increased energy and mood stabilization, within 90 days of starting optimized hormone therapy.

Improvements in hormonal imbalances are influenced by factors like individual circumstances, the severity of the imbalance, and the specific treatment methods chosen. As a result, the timeframe to observe noticeable changes can differ.

The duration of bioidentical hormone replacement therapy (BHRT) also varies based on individual needs and goals. Some individuals may benefit from short-term therapy to effectively manage specific symptoms, while others may require long-term maintenance to support ongoing hormonal balance. Your treatment plan will be carefully tailored to best suit your unique health journey, helping you feel your best along the way.


WHAT ARE THE AGE CONSIDERATIONS FOR STARTING HORMONE REPLACEMENT THERAPY (HRT) OR BIOIDENTICAL HORMONE REPLACEMENT THERAPY (BHRT)?

There are no strict age limits for starting hormone replacement therapy (HRT) or bioidentical hormone replacement therapy (BHRT). While HRT is often initiated during perimenopause, our personalized plans at UniquelyMe remain viable at any age and are tailored to meet individual needs, including those of women who are post-menopause.

The decision to begin therapy is based on your unique circumstances, symptoms, and hormonal changes rather than age alone. It's important to understand that perimenopause typically starts between the ages of 35 and 55 and can last anywhere from two to eight years. During this transitional stage, hormone levels, particularly estrogen and progesterone, fluctuate and gradually decline. This means that regardless of where you are in your hormonal journey, we are here to support you with appropriate therapies that enhance your well-being.


I’M ALREADY ON HORMONE REPLACEMENT. IS UNIQUELYME AN OPTION FOR ME?

Yes! UniquelyMe is a viable option for those already undergoing hormone replacement therapy. We offer customized Bioidentical Hormone Replacement Therapy (BHRT) regimens that take into account your existing treatment and health history, all designed to optimize your hormonal balance with minimal side effects.

If you've already tried hormone replacement therapy but experienced side effects, our approach can be different. Achieving your unique hormonal balance may require moving beyond traditional FDA-approved products. Commercially-available hormone dosages often do not suit everyone, as individual needs vary significantly. With BHRT, our experienced clinicians can prescribe precise formulations tailored specifically to your needs, aiming to minimize side effects while enhancing your overall hormone balance.

Our personalized strategy prioritizes your comfort and well-being, ensuring that you receive the support necessary for a healthier, more balanced life.


HOW MUCH DOES IT COST FOR TREATMENT SERVICES WITH UNIQUELYME?

The costs associated with our services are structured for transparency and accessibility. The at-home lab test is priced at $99, and a virtual consultation with one of our expert providers costs $75.

Custom prescriptions typically range from $65 to $125, depending on the specific needs of your treatment.

Your MySpecialtyDoc medical provider will advise on follow-up lab tests and virtual consultations to monitor and maintain an optimal treatment plan tailored specifically for you. At a minimum, an annual lab test and appointment check-in are required to ensure you are on track with your hormonal health. We are committed to providing a cost-effective pathway to effective, personalized care at UniquelyMe.


ARE THERE ANY SIDE EFFECTS ASSOCIATED WITH HORMONE REPLACEMENT THERAPY (HRT)?

At UniquelyMe, we actively track your symptom levels and conduct regular check-ins to assess your treatment response. This allows your medical provider to make necessary adjustments for optimal effectiveness and comfort.

Hormonal treatments can have side effects, but Bioidentical Hormone Replacement Therapy (BHRT) is designed to minimize these risks by aligning with your body’s natural hormone levels.

While individual experiences may vary, discussing potential side effects with your healthcare provider before starting therapy is important. Together, we can create a supportive plan that prioritizes your well-being on your hormonal health journey.


I’VE HEARD SECONDARY EXPOSURE IS A RISK WITH TOPICAL TREATMENT. WHAT SHOULD I KNOW?

Topical treatments can carry a minimal risk of secondary exposure when applied correctly. Our topical Bioidentical Hormone Replacement Therapy (BHRT) options are specifically formulated to ensure effectiveness while reducing the risk of exposure to others. To maximize safety, it's important to discuss proper application techniques with your practitioner. They can guide you on best practices to minimize any risk while allowing you to benefit fully from your treatment.


CAN I USE HEALTH INSURANCE?

UniquelyMe operates on an out-of-pocket payment model, which allows us to maintain straightforward service delivery and offers transparency in pricing. By not working with insurance, we avoid the complexities that can accompany traditional insurance plans, ensuring that you have clear access to the services and treatments you need without hidden costs. This approach prioritizes your care and empowers you to make informed decisions about your hormonal health.


I’M HAVING TECHNICAL ISSUES - WHO CAN I CONTACT FOR HELP?

If you're experiencing technical issues, our customer service team is here to assist you.

You can reach out via email at support@uniquely.me 

We are committed to providing prompt support to help resolve any issues you may encounter. Don’t hesitate to reach out - we’re here to help!


WHAT DO I DO WITH MY LAB KIT?

To use your at-home lab kit, simply follow the provided instructions to collect your saliva sample. Our kits are credible and certified, ensuring accurate hormone level assessment that complements your symptom evaluation for a tailored treatment plan.


WHY DO I NEED TO REGISTER THE KIT ID ON THE BOX?

Registering the kit ID is essential, as it ensures that your lab results are associated with your private UniquelyMe account. This allows you to receive and access your results easily and securely, streamlining your experience as you navigate your hormonal health.


WHAT IS THE PURPOSE OF USING SALIVA TESTING FOR HORMONE ASSESSMENT?

Providing a saliva sample is an important part of the hormone testing process. Saliva testing offers a convenient and non-invasive method to assess free hormone levels, allowing us to gather crucial data that works in conjunction with your health history and symptoms to create a tailored therapy plan.

As a popular and convenient, and more comfortable alternative to blood testing, saliva tests provide a clear picture of tissue uptake since free hormones can easily enter the salivary glands. This method reflects hormone levels over several days and is often more cost-effective than invasive blood tests.

To ensure accurate results, it’s important to follow the specific instructions provided during the test. This approach helps us better understand your hormonal health and supports the development of an effective treatment strategy.


WHICH US STATES DOES UNIQUELYME SUPPORT?

UniquelyMe is continuously expanding our coverage area to expand access to our hormonal wellness support, contingent upon specific licensing and regulatory requirements.

Currently, our services are available in Arizona, Nevada, and Texas.


WHAT PROVIDERS ARE USED FOR LAB TESTING AND PHARMACY SERVICES?

UniquelyMe is committed to providing you with comprehensive healthcare solutions through our trusted partners for laboratory services and pharmacy fulfillment:


LAB TESTING

Ayumetrix: Leaders in hormone health and wellness testing by using technologies of the future. contact


PHARMACIES

Our 503A/503B compounding pharmacy partners are dedicated to ensuring you have access to the medications you need:


Anazao Health contact

Empower Pharmacy contact


NEED HELP OR MORE INFORMATION? CONTACT US!

We’re available Monday through Friday 9a - 6p Central time.


Email: Support@uniquely.me

Phone: 833-370-4223